NOMADS
CREW & team CULTURE

OUR team in Mongolia

We believe in long term relationships, keep around 30 staff all year round and have additionally around 10 staff that used to be with us but retired since and are happy to help seasonally. Additionally we hire students during their semester holidays over the summer.

With our horse- and camel men we work on day by day basis, but usually would know them over many years, sometimes generations. Their work is very hard and for them to be away with strangers can sometimes be a challenge, so to have nomadic people with us that have experience with taking clients along is very helpful.

Naturally we work with many subcontractors, drivers with their own vehicles, ger camps in various locations of the countries, musicians that we hire for entertainment in our lodge, hotels that we book in the city. With all those we intend to work on the basis of mutual benefit, trust and support, intending to build relationships long term. 

	Helge is the owner and director of Nomads. Since taking over Nomads in 1995 the company has gone from strength to strength and is now the most successful trekking company in Mongolia. Helge shares his time between managing staff, presenting Mongolia on travel shows, inspiring more travellers to come to Mongolia and leading treks.
	Suzan came to Mongolia in 1995. Born in Africa, brought up in Turkey, Holland and Germany made her sensitive to the words “the earth is but one country and mankind its citizens”. Suzan handles international correspondence for the company and works on the trip planning. She is also involved in the guide training program.
	Batlaa is the longest standing employee of the company. He has been with Nomads since the company first started in the far west of the country. He is responsible for the carefully planned itineraries through the Altai Mountains and many other places besides. Batlaa works on our treks as leader, horseman and fix-it-man.
	Ganaa joined us in 1999 with a background in accounting. She possibly has unequaled experience of the travel business in Mongolia and now works for Nomads handling all our local bookings and contracts. This not only ensures good service for Nomads from local suppliers but also reliability and efficiency for our travelers.
	Boloroo is our medical doctor. Besides her challenging duties as a human resource manager, Boloroo still finds time to train our guides and take care of medical problems in the company. We feel enriched by her warmth and genuine interest in people and her desire to be of help to others.
	Having received a Bachelor’s Degree in Mechanical Engineering from the Mongolian Technical University, Enkhsukh joined NOMADS in 1999. He manages the garage and workshop which contain our vehicles (around 25) and drivers. He is also responsible for all rented seasonal cars and buses.
	Uyanga has been at Nomads since June 2006. She is the office and logistics manager in charge of the city vehicle planning. Uyanga graduated in business administration at the University of Ulaanbaatar. After a stint at a design and publishing house, she joined the Nomads team.
	Amgaa, after having guided many of our clients for the past 7 years and lead a number of expeditions, she joined the marketing and sales team. She especially likes horse riding expeditions to remote corners of Mongolia and that way gained very good knowledge of all parts of Mongolia. Amgaa is mother of twin girls, and has a degree in Economics and Trade.
	Naraa started working for Nomads in April 2004. Before that, he had a number of jobs including an assistant to a geologist, a driving instructor, and a project leader for ADRA where he worked with the underprivileged of Mongolia. He works in the garage and prepares and hands out all the equipment for the trips.
	Tsetsgee is the food logistics manager and prepares all the kitchen appliances and large amounts of food and treats to keep you going on your trips. She has been with the company since 2002, before which she worked as a crane operator.

Nomads builds capacity within its team: Most of our staff stays with us for many years, some of our drivers are already second generation, children from former staff members that joined our team, in their youth as campsite assistants, later trained mechanics and drivers. The involvement into tourism over so many years creates a valuable treasure of experience about how to solve problems that may accrue out in wilderness, knowledge about the roads and contacts to local supporters.

Nomads as well developed its own formal guide training program that has been used since by other institutions including the Mongolian National University. This program contains interactive lessons, conducted by a number of different teachers, both local and foreign covering both, guiding skills and knowledge about Mongolia that might find interest within our clients.

Once every 3 years nomads conducts a special training for outdoor cooks, a course for experienced restaurant cooks that spans over 4 days and includes menu planning, planning for food shopping. In its practical part visiting the shops, preparing the meals, tasting foods from sample buffets and commentating, comparing, so that the participants not only learn from the teachers, but from each other too.

Our company has developed to a big family. We get together regularly, the active staff with those that have retired since. Nomads founded in 1993, kept some of its employees since the beginning and others joined and stayed for many years until retirement, our retired community therefor is a big group. Whenever possible, during the travel season, they still take up jobs or at least join once in the year, for the special occasion when in the early summer all the gers of Tuul Riverside Lodge have to be made ready: To set up a ger properly it takes the whole family, including little children (to climb up on the frame and pull covers straight) grandpa (because he knows best) and grandma (for the stitching and decoration).